Legislation2 April 202610 min read
Section 21 Abolition: Impact on Council Enforcement
How the abolition of Section 21 "no fault" evictions under the Renters' Rights Act 2025 changes the enforcement landscape for local authority housing teams.
Introduction: The End of No-Fault Evictions
The Renters' Rights Act 2025 abolishes Section 21 of the Housing Act 1988, removing the ability of landlords to evict tenants without giving a reason. This change, which applies to all assured tenancies in England, is one of the most significant reforms to the private rented sector in decades. For council enforcement teams, the impact extends well beyond eviction law.
Section 21 abolition addresses a long-standing barrier to effective PRS enforcement: tenant fear of retaliatory eviction. Research by Shelter and Citizens Advice consistently showed that tenants were reluctant to report poor conditions or unlicensed properties because a Section 21 notice could follow within days. While Section 33 of the Deregulation Act 2015 offered some protection against retaliatory eviction, it was widely regarded as insufficient. Removing Section 21 entirely changes this dynamic fundamentally.
More Tenant Complaints, Better Intelligence
Council enforcement teams should anticipate a significant increase in tenant complaints following Section 21 abolition. When tenants no longer fear losing their home for reporting problems, complaint volumes will rise. This is a positive development for enforcement, as tenant complaints are the primary intelligence source for most housing teams.
Councils should prepare for this increase by:
- Reviewing complaint intake processes to ensure they can handle higher volumes
- Developing triage criteria to prioritise complaints by severity and risk
- Investing in digital complaint forms that capture structured data (property address, landlord name, nature of complaint, evidence uploads)
- Establishing clear response timescales and communication pathways
The PRS Database, launching in late 2026, will allow enforcement officers to immediately check whether a landlord is registered, the property's compliance status, and any previous enforcement history when a complaint arrives.
Retaliatory Eviction Protections
Although Section 21 is abolished, landlords retain possession grounds under Section 8 of the Housing Act 1988. The Renters' Rights Act 2025 reforms these grounds, including introducing new mandatory grounds (such as the landlord wishing to sell or move in) and strengthening discretionary grounds.
Councils need to be alert to potential misuse of Section 8 grounds as a replacement for retaliatory Section 21 notices. For example, a landlord who receives an improvement notice might suddenly claim they wish to sell the property. While councils cannot prevent Section 8 proceedings, they can:
- Record the timing of possession notices relative to enforcement action
- Provide evidence to the courts if they suspect retaliatory use of possession grounds
- Support tenants in challenging dubious possession claims
- Use the information in rent repayment order applications
The PRS Ombudsman, established under the Renters' Rights Act 2025, provides an additional route for tenants to challenge landlord behaviour, and councils should develop referral pathways.
See how PRSCheck can help your team
Automated compliance screening, HMO detection, and enforcement pipeline management built for the PRS Database.
Impact on Enforcement Strategy
Section 21 abolition changes the calculus of enforcement action in several ways:
1. Officers can serve improvement notices with greater confidence that the tenant will remain in the property to benefit from the improvements
2. Emergency remedial action under Section 40 of the Housing Act 2004 is more likely to be worthwhile if the tenant is not about to be evicted
3. Prohibition orders become more impactful because the landlord cannot simply evict the tenant and re-let without addressing the issues
4. Civil penalties carry more weight because landlords cannot simply move on to new tenants who do not know about the property's history
Enforcement teams should update their policies and procedures to reflect this changed landscape. Risk assessments should factor in the reduced likelihood of retaliatory eviction when deciding how aggressively to pursue enforcement.
Practical Implications for Day-to-Day Operations
On the ground, enforcement officers will notice several changes:
Tenant cooperation will improve. Tenants are more likely to allow access for inspections, provide witness statements, and engage with enforcement processes when they are not worried about losing their home.
Landlord behaviour may shift. Some landlords who previously relied on Section 21 as a way to avoid dealing with disrepair will now need to engage with improvement notices and compliance requirements. Others may exit the sector, which could temporarily increase non-compliance as properties change hands.
Court outcomes may change. Magistrates and First-tier Tribunal judges have historically been cautious about penalties where tenants might face eviction as a result. With Section 21 gone, there is less reason for such caution, potentially leading to higher penalties and more robust enforcement outcomes.
The £18.2 million enforcement fund should be used to build capacity for this new reality: more complaints, more engaged tenants, more effective enforcement tools.
Frequently Asked Questions
Register Your Interest
Be first to know when PRS Database integration goes live.